Every language
Thai, English, Chinese and more. Your front desk doesn't need five languages.
AI chat for hotels
Guest chat that answers itself and closes the booking.
International guests message on WhatsApp or Facebook, Thai guests on LINE, at any hour, in any language. The AI answers with your hotel's real information, sends room cards, offers extras and takes a PromptPay deposit, right through to the room chart.
From first message to deposit
Six steps, in one chat.
- 01
A guest messages on WhatsApp, Facebook or LINE
Every message lands in one inbox, 24/7
- 02
The AI replies in the guest's language
Using your real rooms, prices and policies, translated into Thai for your team
- 03
Room cards, like product pages
Photos, prices and what's included. Guests choose with one tap
- 04
Extras at the right moment
Transfers, spa, breakfast, late check-out
- 05
Limited-time deals close faster
Guests decide now instead of comparing on booking sites
- 06
PromptPay deposit, straight into the room chart
Guests scan and pay in the chat. The booking lands with their details, no re-typing
Works with your team
The AI handles the routine. Your team handles the guests.
Handover with a summary
Anything outside its scope goes to your team with a summary in Thai.
A reply to every review
For new reviews on Google, Agoda or Booking.com, the AI drafts a reply and you approve it before it posts.
Questions?
Common questions
Which chat apps does it work with?
WhatsApp and Facebook Messenger for international guests, and your LINE Official Account for Thai guests. Every chat lands in one inbox, and the AI answers each guest in the app they used. If you don't have a business account on one of them yet, our team can help you set it up.
Which languages can the AI reply in?
The AI replies in the guest's own language, such as Thai, English, Chinese and more, and translates every conversation into Thai for your team.
What if the AI can't answer, or gets something wrong?
The AI answers from your hotel's real information: rooms, prices and policies. Anything outside that goes to your team with a summary in Thai. For review replies, nothing is posted until you approve it.
How do guests pay a deposit?
Guests scan a PromptPay QR and pay the deposit in the chat. The booking lands in the room chart with their details, no re-typing, and you can track deposits not yet paid.
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Get started
Start selling direct with Sookzaa.
Priced per room, in Thai baht, with no credit card. Setup, data migration and staff training are free.